AKW Limited Warranty

All AKW shower bases and pans carry a conditional lifetime warranty against material and manufacturing defects.

For all other AKW products installed in a domestic environment and used by a single residential family or occupancy group, AKW offers a conditional 10-year warranty against product material and manufacturing defects. Where the product is installed in a public or residential care environment, use is more frequent; as a result, AKW offers a conditional 5-year warranty against material and manufacturing defects for these installations.

AKW’s liability under this warranty is limited to either repair or replace the product with an identical or reasonably equivalent product. In the alternative, AKW may refund, in full, the actual purchase price paid by ARC if the repair is not commercially reasonable or possible within a reasonable time and it is unable to supply a replacement product. We shall not be responsible for any associated freight, labor, other materials, damages or installation costs.

AKW’s warranty will only apply to products which are installed fully in accordance with its instructions and local building codes. This warranty is not applicable if the product has been further modified in any way or removed from the original installation or has been subject to accident, abuse or misuse or if AKW has not been notified of the relevant defect within 90 days of first knowledge of the defect.

TO THE EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. AKW AND ITS AGENTS DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you.

AKW’s warranty gives you specific legal rights. You may have other rights, which vary according to your state/province. This is the sole extent of the AKW exclusive written warranty.